How Tinder scaled trust and safety reviews with Stellar

Tinder connects people around the world through its dating platform, handling an enormous volume of interactions every day. With that scale comes a constant stream of reports that the trust and safety team must review quickly and fairly.

As report volume grew, the team's ad-hoc process made it hard to guarantee that every case was handled to the same standard.

Why Tinder needed consistent review workflows

An informal process created real risk:

• Reports handled differently depending on who picked them up
• No reliable audit trail for sensitive decisions
• Reviewers spending time on coordination instead of cases

These gaps are especially costly when the decisions affect user safety.

Stellar gave every report the same path and the same guardrails. We can now show exactly how any decision was made.

Safer outcomes, backed by an audit trail

Standardizing reviews in Stellar gave Tinder a consistent, auditable workflow for every report. Reviews got faster and the team gained the accountability that trust and safety work demands.